Yeastar P-Series - Enterprise Communications on a Unified Platform
Voice, video, contact center, and omnichannel messaging in one solution. Yeastar P-Series scales from 20 to 10,000+ users and deploys as a hardware PBX, software, or cloud edition.
Calls, video, and chat in one app
Linkus app runs on Windows, macOS, iOS, Android, and in the browser. Any device becomes an office phone. On a business trip, working from home, or on the road - calls follow your team everywhere.
Switch devices mid-call with one click. No drops. Unified contact book synced from CRM. The operator panel shows all active calls in real time with drag-and-drop management.
Voice and video conferencing, team chat, file sharing - all in one interface. No additional per-user licenses.
Client applications
- Linkus Desktop (Windows / macOS)
- Linkus Mobile (iOS / Android)
- Linkus Web Client
- Chrome Extension
- Video conferencing
- Operator panel
- Team chat
- Unified contact book
Contact center and omnichannel
Incoming calls route by rules: agent skill, time of day, client type. Queues with callback, real-time supervision, call recording. Managers see the full call center load on a single screen.
Outbound dialing automated: Power, Progressive, and Agentless Dialer modes with campaign management. DNC list keeps unwanted numbers out.
Omnichannel messages land in one inbox: WhatsApp, SMS, Facebook, website live chat. One agent handles multiple channels without switching systems.
Contact center components
- Inbound call center. Skill-based routing, queues, callback. Wallboard, SLA tracking, agent reports.
- Outbound dialing. Auto-dialer with three modes. Campaign management, callback scheduling, customizable wrap-up tags.
- Omnichannel messaging. WhatsApp, SMS, Facebook, live chat in a shared inbox. Chat transfer between agents, one-click escalation to call.
Business system integrations
Incoming call? CRM pops the client card automatically. Click-to-call straight from CRM. Call history, recordings, and analytics sync without manual input.
Microsoft Teams works as an external phone interface on top of Yeastar PBX. Teams users dial landline and mobile numbers through the corporate PBX. Outlook and Microsoft 365 integrated for single sign-on and contact sync.
Built-in AI transcribes calls, generates brief summaries, and converts speech to text. No detail gets lost.
Supported integrations
- Microsoft Teams
- Microsoft 365 / Outlook
- Bitrix24
- Salesforce
- HubSpot
- Zoho CRM
- Odoo
- Microsoft Dynamics 365
- Zendesk
- Google Workspace
- AI transcription
Features - More P-Series capabilities
Call Flow Designer and built-in AI - tools that change the way telephony works.
Call Flow Designer
Build voice menus in a visual drag-and-drop editor. No coding required. Route by time, language, client input, or request type. AI text-to-speech handles voice prompts - no studio recording needed.
Built-in AI
Automatic call transcription, conversation summaries, and speech-to-text. Key details captured without agent involvement. Voicemail converted to text right in the interface.
Deployment options and scale
- P-Series Appliance (hardware PBX)
- P-Series Software Edition
- P-Series Cloud (Yeastar Hosted)
- P-Series Cloud (on-premise infrastructure)
- Hot standby
- Geo-redundancy
- Up to 10,000+ extensions
- Auto-provisioning for 500+ IP phone models
Yeastar P-Series - Yeastar Implementation and Support
Model selection, configuration, and post-launch support - all included.
- Selection and deployment. We assess your requirements and scale. Pick the right deployment model and pricing plan. Configure the PBX and integrate CRM.
- 24/7 support. PBX availability, call quality, and SIP trunk health tracked around the clock. Engineer connects immediately on failure.
- Updates and security. PBX firmware updated in agreed maintenance windows. Vulnerabilities patched, certificates renewed, change log maintained.
- Contractual guarantees. Response time, recovery time, and uptime targets documented in the contract. Monthly report on incidents and line utilization.
Yeastar P-Series Appliance lineup
Hardware PBX for on-premise deployment. Full control, low latency, straightforward administration.
| Model | Extensions | Concurrent calls | Max extensions |
|---|---|---|---|
| P520 | 20 | 10 | 20 |
| P550 | 50 | 25 | 50 |
| P560 | 100 | 30 (up to 60) | 200 |
| P570 | 300 | 60 (up to 120) | 500 |
Capacity expandable with DSP modules. Software Edition and Cloud Edition scale without hardware limitations.
How to start - Telephony launch
From first conversation to a working system - days, not weeks.
01
Analysis
We assess your scale, use cases, and current infrastructure. PBX model, deployment form, and pricing plan selected.
02
Configuration and launch
PBX installed and configured, SIP trunks and numbers connected. CRM and Microsoft Teams integrated.
03
Ongoing support
Availability checks, scheduled updates, ticket-based support. Monthly report on call statistics and incidents.